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File New Claim

We're here to help when you need it most.

File your claim intimation quickly — our dedicated Claim expert team will contact you and manage the rest.

Open the claim intimation form

The claim intimation Google Form opens in a new tab.

Your Claim intimation has been received! Your dedicated Claim expert will contact you soon.

Dedicated Claim Helpline

Need instant help? Call our Claim expert now.

+91-7677888748 · +91-9135870807

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Need instant help? Call our Claim expert now.

The Claim Lifecycle

Here's how a claim moves from intimation to settlement — with Policy Adda by your side.

1

Claim Intimation

Intimate your claim online, by phone or on WhatsApp. Your request is logged instantly with a claim reference.

2

Surveyor / TPA / Claim Team Assignment

We coordinate with the insurer, surveyor or TPA so your claim is assigned to the right team without delay.

3

Document Verification

We help you collect and submit the required documents, and follow up to avoid avoidable delays.

4

Final Approval

The insurer reviews and approves the eligible claim amount in line with the policy terms.

5

Settlement

Once approved, the payment is processed to your registered account — we stay with you until the end.

Questions customers ask.

Absolutely. As your insurance broker, Policy Adda acts as your advocate. Our dedicated Claims Expert reviews every rejection. If your claim is valid but unfairly rejected, our legal and technical experts will represent your case directly to the insurance company's grievance officer or the Insurance Ombudsman.